Shipping policy
At AWT International LLC, we strive to deliver your orders quickly and securely. Please review our shipping policy below:
Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
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Standard shipping typically takes 5–10 business days within the United States.
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International shipping times may vary depending on destination and customs clearance.
Shipping Rates
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Shipping costs are calculated at checkout based on your location and order weight.
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Free shipping promotions (if applicable) will be clearly displayed at checkout.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking details.
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You can track your package directly via the carrier’s website.
Delays
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We are not responsible for delays caused by courier services, customs, natural disasters, or incorrect shipping addresses provided by customers.
Incorrect Address
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Customers are responsible for providing accurate shipping details.
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If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.
Lost or Stolen Packages
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AWT International LLC is not responsible for lost or stolen packages marked as “Delivered” by the carrier.
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Please contact the shipping carrier directly for assistance in such cases.